D’PULA Medical Solutions Corporation
PRIVACY POLICY

I. Rules on Handling of Personal Information

D’PULA Medical Solutions Corporation (hereinafter, the "our company".) sometimes asks You* to provide Your information, etc. (hereinafter, the "personal information".) in various aspects of its business activities.
Our company will make its best efforts to appropriately manage and protect personal information by complying with relevant laws, regulations, and guidelines, including the Act on the Protection of Personal Information, (hereinafter, the "relevant Laws and Regulations") and our internal rules (hereinafter, the “Internal Rules”) and by establishing this Privacy Policy (hereinafter, the "this Policy".), as follows.
 
*For the purposes of this policy, the term (In the case of an organization, it includes the individual to whom it belongs.) means customers and business partners who use the applications, websites and other services provided by our company, users of the medical facilities, etc., operated by such customers and business partners (patients, etc.), job applicants and our company officers and employees (Hereafter referred to as "Officers and Employees".).


1. Acquisition of Personal Information.
Our company will appropriately obtain personal information in accordance with the relevant Laws and Regulations, and the company’s Internal Rules. If we need to obtain information designated by law as special care-required personal information, we will, in principle, obtain such information with Your consent. Items such as personal information, etc. that our company are as stated in "II. Items of personal information acquired by our company."
 
2. Purpose of use
Our company will identify, as comprehensively as possible, each purpose of use of personal information, in accordance with the relevant Laws and Regulations, and Internal Rules, and will handle such personal information within the scope of that purpose. We will also notify or disclose, and if necessary, expressly present the identified purpose of use to You those concerned, in accordance with the relevant Laws and Regulations and Internal Rules. The purposes of use to be disclosed by us are as stated in "III. Purpose of Use of Personal Information."
 
3. Information Security and Erasure of Personal Information
Our company will handle personal information in a manner that assures appropriate security. We will also keep personal information accurate and up-to-date to the extent necessary for use and will erase such personal information as and when the information is no longer required.
 
4. Provision to third parties
Our company shall comply with applicable laws and regulations and 5. Personal information will not be provided to third parties (Including third parties in foreign countries.) without the prior consent of the customer, except in the case of outsourcing or joint use. Note that applications provided by our company do not incorporate information collection modules provided by third parties other than our company. When our company provides a third party with your personal information, etc., it will take necessary and appropriate measures against such third party.
 
5. Outsourcing and Shared Use
Our company may outsource the acquisition, use and other processing of personal information, etc. Our company will also exercise necessary and appropriate supervision over such subcontractors. In addition, our company may use personal information, etc. jointly with specific persons as stated in "IV. Shared Use of Personal Information."
 
6. Disclosure, Correction, Deletion, or Suspension of Personal Information
If you wish to disclose, correct, delete, or discontinue use of your personal information held by our company, please contact the contact information listed in "V. Contact Point" We will confirm your identity and respond promptly in accordance with laws and regulations.If you wish to stop the collection of personal information and other information through an application provided by our company, you must uninstall the application from your smartphone or other device unless you are able to do so in accordance with the above laws and regulations.
 
7. Cookies, etc.
Our company sometimes uses cookies, etc. collected from its websites. Sysmex uses such information to analyze Your trends and characteristics to be able to provide better services.
 
We use Google Analytics provided by Google LLC to improve the quality of its websites. Google Analytics collects, records, and analyzes the browsing history of visitors to websites using cookies. For more information on how Google Analytics collects and processes data, please refer to the following websites:
 
 
You may disenable the cookie capabilities of Your own browser software. However, if You do so, You may become either partially or entirely unable to use the services of the websites concerned. Our company will adjust the validity of cookies depending on its websites.
 
8. Safety Management Measures
Our company take appropriate safety management measures to appropriately manage and protect personal information. In addition, it will exercise necessary and appropriate supervision over its officers and employees, and contract service providers (including, but not limited to, subcontract service providers, etc.) handling the personal information, etc.

II. Items of personal information acquired by our company

1. Information provided directly by you
  • Contact information such as name and address, telephone number and e-mail address
  • Information set as account information for services provided by our company (ID, password, etc.)
  • Photos and videos of faces, gender, date of birth, academic and job history, etc., that appear and appear in employment applications, personnel documents, etc.
  • Other information specified in the terms of use of applications and other services

2. Information on users (patients, etc.) of the facilities provided by customers operating medical institutions, etc. (our company acquires this information only with the consent of the person (patient, etc.) who provided the information.)
  • Information specified in the terms of use of applications and other services

3. Information that our company automatically collects in connection with your use of services provided by our company
  • Operation history and log information of applications and other services by the customer
  • Identifier information of the smartphone or other device used by the customer (Advertising identifiers, cookies, IP addresses, etc.)
  • Other information specified in the terms of use of applications and other services

III. Purpose of Use of Personal Information

1. Personal Information of You and Business Partners (Limited to information obtained by our company through applications and related websites provided by our company.)
  • Collaboration of medical professionals through applications for service delivery and quality improvement
  • For user authentication of the above services
  • For the purpose of distributing and dispatching notices and other announcements regarding the contents of the above services and their additions and changes
  • In response to various inquiries regarding the above services
  • To provide information on products, services, campaigns, etc., of the above services and other our company or partner companies
  • In order to detect and prevent misuse of the above services and other illegal or unjust acts
  • For verification and analysis to improve product and service quality, such as customer satisfaction surveys
  • Planning and development of new products and services

2. Personal Information of You and Business Partners (Except 1.)
  • Responses to inquiries
  • Communication and regular information provision from our company
  • Negotiation of transactions and performance of contracts
  • Entry/exit control for our facilities
  • Reviewing and analysis for the purposes of product and service quality improvement through customer satisfaction surveys, etc.
  • Investigation and record-keeping under the relevant Laws and Regulations, and notification and reporting to public offices

3. Personal Information of Visitors to the Hospitals which are Our Customers (e.g., Patients)
  • Collaboration of medical professionals through applications for service delivery and quality improvement
  • In the case of independent research by our company and joint research with medical institutions or research institutions such as universities, for the implementation of such research
  • For investigation and recording in accordance with laws and regulations, and for notification and reporting to government agencies

4. Personal Information of Job Applicants and Internship Applicants
  • Recruitment and internship selection information and procedures
  • Responses to inquiries and document requests
  • Reviewing and analysis of recruitment and internship selection activities
  • Post-recruitment employment management procedures

5. Personal Information of Officers and Employees (including ex-Officers and ex-Employees) and Members of Their Families
  • Management of human resources/labor, payment of salary/remuneration, evaluation, skills development, welfare, etc.
  • To practice workplace safety for the management of health and safety as well as prevention of infectious diseases at work
  • Allocation, relocation, and other employment management matters
  • Communication, etc. with labor unions, health insurance societies, and pension funds
  • Investigation and record-keeping under the relevant Laws and Regulations, and notification and reporting to public offices
  • Communication in the event of an emergency

IV. Shared Use of Personal Information

(1) Items such as personal information, etc. and Purposes of Use of Shared Information

Personal Information of You and Our Business Partners Purpose of use
Name, address, telephone number, e-mail address, etc.
  • Responses to inquiries 
  • Communication and regular information provision from our company 
  • To carry out operations related to the operation, maintenance, maintenance and customer support of applications and other services entrusted by our company 
  • Negotiation of transactions and performance of contracts 
  • Entry/exit control for our company facilities 
  • Reviewing and analysis for the purposes of product and service quality improvement through customer satisfaction surveys, etc. 
  • Investigation and record-keeping under the relevant Laws and Regulations, and notification and reporting to public offices 

Personal Information of Officers and Employees (Including Ex-Officers and Ex-Employees) and Members of Their Families

Purpose of use

Name, address, age, date of birth, gender, telephone number, e-mail address, and other data required for human resources management
  • Communication regarding business matters 
  • Management of human resources/labor, evaluation, skills development, welfare, health and safety, etc.
  • Allocation, relocation, and other employment management matters 
  • Investigation and record-keeping under the relevant Laws and Regulations, and notification and reporting to public offices 
  • Communication in the event of an emergency 

Personal Information of Officers and Employees (Including Ex-Officers and Ex-Employees) and Members of Their Families

Purpose of use

Name, address, age, date of birth, gender, telephone number, e-mail address, and other data required for human resources management
  • Communication regarding business matters 
  • Management of human resources/labor, evaluation, skills development, welfare, health and safety, etc.
  • Allocation, relocation, and other employment management matters 
  • Investigation and record-keeping under the relevant Laws and Regulations, and notification and reporting to public offices 
  • Communication in the event of an emergency 

Personal Information of Job Applicants

Purpose of use

Name, address, age, date of birth, gender, telephone number, e-mail address, and other data required for human resources management
  • Recruitment information and procedures 
  • Responses to inquiries and document requests
  • Post-recruitment employment management procedures 
  • Reviewing and analysis of recruitment selection activities activities 

(2) Scope of Shared Use

      SYSMEX CORPORATION

      OPTiM Corporation

 

(3) Company Responsible for Shared Use

      D’PULA Medical Solutions Corporation

V. Contact Point

Please direct any questions, etc. regarding the handling of personal information by us to the following contact point: 
 
Personal Information Manager, D’PULA Medical Solutions Corporation
Address: 3rd Floor, Nippon Life Sannomiya Station Building, 7-1-1 Onoedori, Chuo-ku, Kobe, Hyogo 651-0088, Japan
 
When responding to your request, our company may request that we confirm your contact information and other details. We will try to respond within a reasonable time. 

VI. Amendment of Privacy Policy

The Company uses a standard web server log system to acquire log files, including IP addresses of access sources and cookies.
The Company may use such log files for the purposes of analyzing causes of security concerns as needed, but does not collect information that may identify users.
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